Samsung - I will NV PATRONISE ever again!

The product is still okay to use. But the customer service simply cannot make it totally!!!

Firstly, my calls always cannot be connected in the evening. IT'S the DAMN phone.. cos when i used my Nokia .. no problem!
And, then my Lcd screen crack for no apparent foreseen/predicted reason. It just went haywired after i finished a call. Those people at the customer service centre claimed that it is due to maybe pressure or I've drop the damn phone WHICH i did neither!!!
If this damn phone, that had cost me SGD$200/- , couldn't even barely survived for a year.. Even with special care.. I had been keep it in a pouch most of the time other then using it.
If it's due to pressure, the damn cover would have CRACK too! Doesn't that make perfect sense.
If they are gonna tell me that the Lcd screen will still crack even if the cover didn't.. It would simply make prefect sense that the design seriously have a BIG problem!

The Lady at the counter told me it's 3 to 5 WORKING days they will contact me.. BUT NO.. NO ONE called up.

I've called up on Friday, which is 4 working days after i have send it for repair.. they tells me it's under pending status still & she told me she will personally follow up.. FINE... I tolerate till today... & yet.. no one called... & i had to call up personally.. WHAT kind of customer service is this man.. RUBBISH.. totally unethnical.

So i called earlier, & they told me that i need to pay a sun of less than 600bucks, & they are waiting for me to revert..I'm like.. What the fuck.. no one called. no one informed me, No one even bother to revert!.. I told ther lady off.. & she promised to get someone from the PS counter to call me back.. NOW.. 6.52pm.. NO ONE called, i called up again.. the goddamnit samsung is closed for the day. What the fuck sia! Knn...

Totally stupid & irresponsible bunch of useless grats..I had specifically told her to get back to me.

O Boy, I'm so fuming mad...I guess i have to call tommorrow & give them a piece of my mind first thing in the morning.

ARGhH!!!!!!!! I need to vent my anger somewhere... tml suppose to go gym, they better have my phone ready for collection tommorrow when i am am on my way to Gym.. else i will definitely demand to speak to the manager ! Fuck up...

I will never ever ever patronise Samsung from now on.. It's not their products.. It's their after-sales services that totally unsatisfactory..in fact terrible!

BuRpz